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Reception Staff
Diane, Karen, Ellen, Kaitlyn, Debbie, Bernadette and Kim.
Reception Staff

They are the customer-relations experts in a veterinary practice. They are the clients first impression of the practice on the phone or in person. They possess strong organizational skills, excellent telephone and in-person communication skills and the ability to remain calm under pressure. Our receptionists have compassion for animals and their owners & understand the stress that patients and clients endure. They are responsible for greeting clients; differentiating routine cases from emergency cases; scheduling appointments; entering clients, patients & financial data into the computer; generating invoices; processing payments; and managing medical records. __________________________________________________________________________________________________

Josh Billings

"A dog is the only thing on earth that loves you more than he loves himself."

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Location

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Office Hours

Village Veterinary Clinic 440-461-2226

Monday:

8:30 am-6:00 pm

Tuesday:

8:30 am-6:00 pm

Wednesday:

8:30 am-6:00 pm

Thursday:

8:30 am-6:00 pm

Friday:

8:30 am-6:00 pm

Saturday:

8:30 am-12:00 pm

Sunday:

Closed